Karamba

Fun is the order of the day with Karamba and it always has been since it was first established way back in 2005. Over the years, it’s been refined and developed to become a casino with a distinct personality as well as a dedicated band of followers. Maybe you’ll join them after reading this review.

Bonuses

You can look forward to a double whammy when you register with Karamba. Not only will they 100% match your initial deposit of up to £100 giving you £200 to play with straight away, you’ll also earn 100 free spins after just three deposits. These split into 20, 40 and 40 and there is a wide range of slots games where you can enjoy them. The only real restriction is that the spins are only available for 24 hours after receiving them.

The other conditions are pretty much as you’d expect, but it’s worth noting that there’s just a 35x wagering requirement before your initial deposit will be matched. This is a considerably lower multiple than most online casinos impose and Karamba is to be applauded for setting it at this level.

Promotions

The bright, colourful scene that greets you when you first visit the Karamba site is a sure sign that it’s going to be somewhere with promotions aplenty. One that seems to crop up pretty frequently is the 5 day £5k challenge. This is a points-based game where the idea is to get on the leader board by playing slots. Each day for five days, the leading ten players share in a £5,000 prize pool.

There’s also one of the most sophisticated and generous loyalty schemes that you’ll find anywhere. The VIP programme has seven levels to ascend from New Player all the way up to Prestige VIP. All levels receive rewards like a Birthday Bonus and the chance to collect loyalty points but as you reach the Premium and Prestige status things really get interesting with daily free spins, extra bonuses and even the services of a Personal Account Manager.

Choice of games

While they might not have the widest selection of games that you’ll find, Karamba certainly have more than enough to keep you interested – especially if you’re a slots fan. You’ll find all the biggest names like Starburst and Gonzo’s Quest alongside more niche titles like Ambiance and Imperial Opera.

Karamba wasn’t always great for table games and, until relatively recently, didn’t have a live casino offering. But they’ve made great strides in both of these directions and can now stand alongside their competitors with their heads held high.

Another very popular feature is a fairly extensive collection of scratchcard games including titles like VIP Black and Hit the Bank that are exclusive to the site.

Software

While Karamba relies on some of the biggest names in casino software for the majority of its games they also seem to give smaller, newer operators a look-in too. This helps to provide a healthy mix of games to suit all tastes. Their live casino offering is powered by the highly-respected Evolution Gaming which means that you can anticipate a real 5-star experience every time.

Karamba Mobile

Download the Karamba app onto your Android device or any iPhone or iPad with iOS7 or above and you’re guaranteed a premium service. There might not be quite the full range of games available, but you’ll still have a wealth of choice including favourites like Fruity Friends and, for the rock fans amongst you, Jimi Hendrix too.

Deposits and Withdrawals

You’ll find that it’s a simple and quick process to deposit funds using all the most popular methods. The cash will appear in your account almost immediately and transactions are fee-free.

When you want to make a withdrawal, or cash out as they call it on the Karamba site, you’ll find they have a number of security measures in place to confirm your identity. In terms of speed, Skrill and Neteller seem to be the best choices as these take just three working days compared with 8-10 days for bank and wire transfers. It’s also important to remember that there’s a £10 minimum on withdrawals.

Customer Support

At Karamba the stated policy is one of CARE – that stands for “Customers Are Really Everything” and this really shines through in everything that they do. You can speak on the phone, email or live chat between 8am and 1am and the service is reported to be excellent. It’s also been officially recognised, with Karamba receiving the 2019 EGR Award for “Best Customer Relationship Management Campaign”.

Our Conclusion

Everything about Karamba is as bright and exciting as the plumage on their trademark parrot. With a brilliant array of games, dazzling customer service and a welcome bonus that’s set to ruffle more than a few competitors’ feathers, it certainly gets our seal of approval.